Frequently asked questions
What is your return and refund policy?
We offer returns within 10 days of delivery for eligible items that are unused and in their original packaging. Refunds are processed promptly upon receipt and inspection.
How do I contact customer support?
Our dedicated support team is available via email, contact forms, and live chat during business hours to assist you with any inquiries.
When will I get my order?
Typically, orders are delivered within 5 to 15 business days, depending on your location and the product chosen. Once your order ships, you will receive a tracking number via email to monitor its progress. If there are any delays, please contact our customer support for assistance.
How long does shipping take?
Shipping times vary by product and destination, typically ranging from 5 to 15 business days.
Which payment methods do you support?
We securely accept major credit and debit cards, PayPal, and other widely-used payment options tailored to your region.